How Can We Help You?

Click for branch locations and hours.

If your question starts with “I noticed in my savings (or checking, loan, etc.) account…” you probably want to skip down to the next section labeled “I need help with something on my account.” 

If your question starts with “Does Bluestone offer…” or “Is Bluestone open…” then you are in the right place!

Text Us 

• Lending (605) 215-6659
• Member Services (605) 525-6700
• Loan Recovery (605) 215-6703

Secure text messages may be sent anytime and will be responded to during normal business hours.

Chat with Us

Click the “Let’s Talk” or chat bubble in the bottom right of your screen to be connected to one of our Member Services team via these secure methods:

• Live Web Chat
• Voice – Audio through your computer or, Phone through your phone
• Live Video Chat 

Try our ITMs

Interactive Teller Machines allow members to pay loans, transfer funds, deposit cash or checks, withdraw up to $1,000 cash in specific denominations and more, 24 hours a day, all with transaction receipts for your peace of mind.

• Located at each branch and at the 
• VA Medical Center
• 2501 W 22nd St, Sioux Falls 

Call our Member Service Center

• Agent assistance available
• Mon-Fri 8:00a-6:00p
• Sat 9:00a-12:00p
• Call (605) 367-7070

Fax Us

• General Fax (605) 367-4344
• Lending Department Fax (605) 271-3802

Email Us

• Please do NOT include:
• Account numbers
• Code Words
• Passwords
• Usernames, or
• Social Security Numbers

Email is currently down. Please call at (605) 367-7070 or chat with our team at this time. msc@bluestonefcu.org

Email messages will be responded to Mon-Fri 8:00a-6:00p. Afterhours messages will be returned the next available business day.

Looking for anything related to a specific account? 

Balance inquiries, statements, fraud, lost cards, transfers and more, use these secure methods of contact to protect your account information. 

Text Us 

• Lending (605) 215-6659
• Member Services (605) 525-6700
• Loan Recovery (605) 215-6703

Secure text messages may be sent anytime and will be responded to during normal business hours.

Chat with Us

Click the “Let’s Talk” or chat bubble in the bottom right of your screen to be connected to one of our Member Services team via these secure methods:

• Live Web Chat
• Voice – Audio through your computer or, Phone through your phone
• Live Video Chat 

Try our ITMs

Interactive Teller Machines allow members to pay loans, transfer funds, deposit cash or checks, withdraw up to $1,000 cash in specific denominations and more, 24 hours a day, all with transaction receipts for your peace of mind.

• Located at each branch and at the 
• VA Medical Center
• 2501 W 22nd St, Sioux Falls 

Call our Member Service Center

• Agent assistance available
• Mon-Fri 8:00a-6:00p
• Sat 9:00a-12:00p
• Closed holidays
• Call (605) 367-7070

If you are returning a call, please reach out to our Member Services Team at (605) 367-7070 or use the chat buttons.